7c99 Responsible Gaming — Your Safety Is Our Priority
Play for fun, not for harm. 7c99 is committed to ensuring every player's mental and financial well-being — our tools and support are always here for you.
Responsible Gaming — Why It Matters
Online betting and casino games are a modern form of entertainment. Enjoyed the right way, they can be fun and exciting. But when control is lost and it becomes a habit, it can cause serious damage to your personal, family, and financial life.
7c99 believes every player's experience should be safe, informed, and healthy. That is why we provide a range of self-help tools, educational resources, and direct support — so you can take the right steps at any time.
Remember: gambling is never a reliable source of income. It is purely a form of entertainment and should be enjoyed within your means.
Important Age Restriction
All services at 7c99 are strictly for people aged 21 or above. Registration and gambling by minors is strictly prohibited. If you are aware of any minor gambling, please notify our support team immediately.
Our Safety Tools
7c99 gives you the ability to set your own gaming limits — at any time, under any circumstances.
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing it requires a waiting period — this is for your own protection.
Time-Out Break
If you want to take a break for a few days, use the time-out feature. You can temporarily close your account for a set period ranging from 24 hours to 6 weeks. No betting or deposits will be possible during this time.
Self-Exclusion
If you feel there is a long-term problem, you can close your account permanently or for an extended period (6 months, 1 year, or permanently) through self-exclusion. Once exclusion is active, it cannot be reversed before the period ends.
Session Time Limit
Set a limit in advance on how long you play in one session. Once the set time is up, a warning will appear automatically and the session will end. This makes it easier to avoid the harm of spending too long in front of a screen.
Loss Limit
You can set a limit that automatically stops play after a certain amount of losses. Once this limit is reached, no more bets can be placed, which significantly reduces the risk of further losses.
Reality Check
At regular intervals, a pop-up message will remind you how long you have been playing and show a summary of your total wins and losses. This helps you make informed decisions.
How to Use the Tools
All responsible gaming tools at 7c99 are available on the account settings page. After logging in, go to the "Account" section and select the "Responsible Gaming" option.
Activating Limits
Log in → Account Settings → Responsible Gaming → Set your preferred limits and save.
Enabling Self-Exclusion
Account Settings → Self-Exclusion → Choose the duration → Confirm. It may take a few minutes to take effect.
Taking a Time-Out
Account Settings → Time-Out → Choose the break duration. No betting will be possible during the break.
Getting Support
For any issue, contact us directly via live chat or write to us at [email protected]. We are ready to help 24/7.
If for any reason you cannot log in to your account, you can still send a request for self-exclusion or limit setting by email — our team will act promptly.
Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, it is important to be cautious. These may be early warning signs of problem gambling:
- Feeling a repeated urge to bet more in order to recover lost money.
- Neglecting household, work, or family responsibilities because of gambling.
- Taking on debt or dipping into savings to cover gambling costs.
- Feeling restless, irritable, or moody when unable to gamble.
- Hiding gambling from family or friends, or lying about it.
- Repeatedly trying and failing to stop gambling.
- Seeing gambling as the only way to cope with stress or loneliness.
- Struggling to meet daily needs due to financial difficulties.
If one or more of these signs apply to you or someone you know, do not delay — contact the 7c99 support team. Seeking professional help is not a sign of weakness; it is an act of courage.
Tips for Healthy and Safe Gaming
When played responsibly, betting can be an enjoyable form of entertainment. Following the tips below will help keep your gaming experience healthy and fun:
- Set a budget before you play and never go beyond that limit. Only play with money that, if lost, will not affect your daily life.
- Never think of gambling as a source of income — it is a form of entertainment, not a reliable way to earn money.
- Avoid playing for long stretches at a time. Take regular breaks and spend time on other activities and with your family.
- Do not play while drinking or when you are tired — it is hard to make good decisions in that state.
- Learn to accept losses. Placing more bets to recover lost money usually leads to even greater losses.
- Be honest with your family and friends. Hiding gambling is a warning sign.
- Use 7c99's deposit limit and session limit features — they make self-control much easier.
- Remember, asking for help is always the right step. Our support team is with you 24/7.
Contact Us for Support
If you feel that gambling is having a negative impact on your life, you do not have to look for a solution on your own. The 7c99 responsible gaming team is always ready to provide you with the right tools, advice, and support.
Our support team responds in both Bengali and English. Any responsible gaming request — deposit limits, self-exclusion, or simply asking for advice — is handled with complete confidentiality.
Confidentiality Guarantee: All communication related to responsible gaming is completely confidential. No information is shared with any third party.
Protection of Minors
7c99 takes a firm stance against gambling by minors. Our platform is strictly for people aged 21 or above. An age verification process is in place at registration, and suspicious accounts are reviewed at any time.
If there are children or teenagers in your household, make sure they cannot access your 7c99 account on your device. Using parental control software is recommended.
- Keep a password or biometric lock on your device.
- Keep your login details away from younger members of your household.
- Always log out after using your account.
- Have open, awareness-building conversations with children about online gaming.
Play Safe, Enjoy the Fun
Keep your 7c99 experience safe and in control at all times. Whenever you need support, we are always here.
For people aged 21 and above only · Play responsibly